Authentication System Errors Preventing Login to College Scheduler

Incident Report for Civitas Learning

Resolved

At approximately 9:29am Pacific time, a change to the College Scheduler infrastructure resulted in system errors during the student login process. This was immediately identified by system alarms and a rollback of the change was initiated. This rollback was successful and the system health was restored by 9:37am Pacific time. All systems are performing normally and our incident response process will be initiating a post-mortem later today.

Posted Apr 03, 2020 - 11:29 CDT