All Systems Operational

Uptime over the past 90 days. View historical uptime.
Degree Map Operational
Data Warehouse (Explore) Operational
Advising Analytics (Inspire) Operational
Inspire for Advisors Operational
Course Success Coaching (Inspire for Faculty) Operational
Course Insights Operational
Initiative Analysis (Impact) Operational
Administrative Analytics (Illume) Operational
College Scheduler Operational
Academic Planning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2026

No incidents reported today.

Apr 17, 2026
Advising Analytics Outreach Issues
Resolved - All issues within Advising are now resolved.

To make certain things are working again, we have removed the Select All feature and we are back to the software's original state.
We have seen several successful group creations, several successful emails sent from these groups and student lists, and successful inbound SMS messages. We are now confident the issue is fully resolved and working as it was before this "Select All" feature was released. We are using this experience to enhance our QA process to include more robust testing for new features to prevent any future issues of this nature. Thank you!
Apr 17, 09:19 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 14:15 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 08:08 CDT
Investigating - We are currently investigating two critical issues impacting the Advising outreach tools:

1. Email Filtering Failure (Risk of Mass Emailing): The emailing feature within the student list is not applying filters as expected, which could result in emails being sent to all students.

2. Missing SMS Responses: Student replies sent via SMS are failing to be delivered back into Advising.

Resolving these issues is our highest priority.
Apr 14, 11:15 CDT
Apr 16, 2026

No incidents reported.

Apr 15, 2026
Apr 14, 2026
Apr 13, 2026
Static group creation incorrectly adds all students (active and inactive)
Resolved - This incident has been resolved.
Apr 13, 08:23 CDT
Update - We are finding only successful group creations so far and we are continuing to monitor for any further instance. At this time we are considering Advising Analytics to be back to an operational status.
Apr 10, 16:33 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 13:57 CDT
Identified - We have identified additional issues here and are working to resolve this as quickly as possible.
Apr 9, 15:47 CDT
Update - We are continuing to monitor for any further issues.
Apr 9, 12:01 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 12:00 CDT
Identified - This issue has been identified and a fix is being implemented.
Apr 9, 08:10 CDT
Investigating - Users are reporting an issue with creating static groups in Advising Analytics. When the group is created, all students (active and inactive) are automatically added to any newly created static group, rather than the manually selected students as expected. This has been resulting in mass emails being sent to the entire student population.

Our team is currently investigating.
Apr 8, 16:01 CDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Apr 9, 2026
Apr 8, 2026
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

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