Authentication Issues
Incident Report for Civitas Learning
Resolved
Auth0 is reporting all systems are fully functional.

We apologize for any inconvenience this may have caused.
Posted Apr 21, 2021 - 10:36 CDT
Monitoring
Auth0 has implemented a fix and will be monitoring their systems. We will monitor Auth0 and report any issues if they arise.
Posted Apr 20, 2021 - 17:06 CDT
Identified
Our vendor Auth0 is having issues which are affecting our ability to connect. Once they resolve the issue on their end, we will be back up and running. We will provide you with updates as more information is available.
Posted Apr 20, 2021 - 12:11 CDT
Investigating
We are currently investigating an infrastructure issue that may affect all applications. We will provide you with an update as soon as more details are available.
Posted Apr 20, 2021 - 10:58 CDT
This incident affected: Degree Map, Data Warehouse (Explore), Advising Analytics (Inspire), Inspire for Advisors, Course Success Coaching (Inspire for Faculty), Course Insights, Initiative Analysis (Impact), Administrative Analytics (Illume), and College Scheduler.