Production Site Down

Incident Report for Civitas Learning

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 13:56 CST

Monitoring

A fix has been implemented and we are monitoring sites closely to ensure this is fully resolved.
Posted Nov 13, 2025 - 09:02 CST

Investigating

Unfortunately, production sites are currently unreachable for Advising and Admin Analytics tools. We are investigating this issue as a top priority.
Posted Nov 13, 2025 - 08:42 CST
This incident affected: Degree Map, Advising Analytics (Inspire), Inspire for Advisors, Course Success Coaching (Inspire for Faculty), Course Insights, Initiative Analysis (Impact), and Administrative Analytics (Illume).